GOT A QUESTION?
HAVE A READ THROUGH OUR FAQS.
Signing up is easy…
- Click on the shop link in the main menu
- Choose a subscription or one-off session package
- Create your account and complete your purchase
- Contact a coach from your account area
Send an email to firstname.lastname@example.org and we will do the rest.
You can cancel all subscriptions after payment of two months.
Purchase one of our products or subscriptions and you will then be sent a questionnaire which will enable your coach to learn about you and your goals. If you have purchased a plan this will then be tailor made for you by your coach. If you have purchased online coaching then you will be added to our coaching app where you will be able to contact your coach. You can then send in video clips, photos e.g. a picture of your grip in golf or you can ask direct questions. You can send in any combination of the above depending on what you think will get you the feedback you need.
Our coaches/athletes will find a video the most useful way of seeing what you need to do to improve however you can just send text with questions that you need answering or any combination of video, photo and text.
Our coaches/athletes will decide what the best format is to give you your feedback but it will likely be your video annotated, probably with voiceover commentary and may or may not have some text accompanying it.
You can receive as much coaching as you would like from Sports Coach Online, however it is recommended that for each skill you receive the feedback, practise and then come back to us for more help. You can use one of our subscription services in order to help you improve quicker.
We will endeavour to keep you with the same coach/athlete for the continuity of your feedback for the duration of your subscription.
If your sport isn’t listed then please let us know and we will find you a coach/athlete as soon as possible.
We aim to return all feedback within 1 to 4 working days of the day you send it (with the exception of the daily contact package whereby feedback will be returned that day or on the next working day).