FAQ

Signing up is easy…

1. Click on the subscriptions link in the main menu
2. Choose a subscription or one-off session package
3. Create your account and complete your purchase
4. Contact a coach from your account area

• A one off session is £7.99.
• Subscribing to 1 session a month is £6.99.
• Subscribing to 2 sessions a month is £11.99.
• Subscribing to 4 sessions a month £21.99.
• Subscribing to daily contact with your coach is £99.99.

Subscriptions are subject to a minimum payment of two months.

Send an email to [email protected] and we will do the rest.

You can cancel all subscriptions after payment of two months.

You can send in 1 or 2 short video clips (depending on if you want 1 or 2 angles looked at), you can send in 1 or 2 photos if you feel this will add to your coaching feedback e.g. a picture of your grip in tennis. You can ask direct questions or send us a description of your sporting goals/ issues. You can send in any combination of the above depending on what you think will get you the feedback you need. So long as it doesn’t exceed 10mb.

Our coaches/athletes will find a video the most useful way of seeing what you need to do to improve however you can just send text with questions that you need answering or any combination of video, photo and text.

As long as you stick to one of the popular video formats, such as mp4, mkv, avi, webm, mpg, wmv, mov, etc then it should be fine.

Our coaches/athletes will decide what the best format is to give you your feedback but it will likely be your video annotated, probably with voiceover commentary and may or may not have some text accompanying it.

You can receive as much coaching as you would like for Sports Coach Online, however it is recommended that for each skill you receive the feedback, practise and then come back to us for more help. You can use one of our subscription services in order to help you improve quicker.

We will endeavour to keep you with the same coach/athlete for the continuity of your feedback for the duration of your subscription.

If your sport isn’t listed then please let us know and we will find you a coach/athlete as soon as possible.

We aim to return all feedback within 1 to 4 working days of the day you send it (with the exception of the daily contact package whereby feedback will be returned that day or on the next working day).