CLIENT TERMS AND CONDITIONS

SPORTS COACH ONLINE

Founded in 2019, by Andrew Hill, Sports Coach Online (SCO) is an online coaching service that utilises freelance sports coaches and athletes.

These Website Terms and Terms and conditions govern your use of our website, sportscoachonline.co.uk, (the “Website”) and your relationship with Sports Coach Online (“we”, “us”, “service” or “SCO”). Please read these terms carefully as they affect your rights and liabilities under the law.

If you do not agree to these Terms of Use, please do not use the Website or purchase any of our coaching subscriptions.

You must be at least 18 years of age to use this Website and our service. By using the Website and our service and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age. If you are under 18 years of age please ask a parent or guardian to access this Website and service with you.

Please also see our Privacy and Data Protection Policy for information about how we collect and use your personal data.

Services we provide

We aim to provide a tailored coaching experience for you in the comfort of your own home. SCO gives you the opportunity to afford high quality coaching at a fraction of the price at a time that suits you. We are able to connect you with a coach or athlete suitable for your needs and who will provide in depth feedback on any sporting query. The technology we use makes our coaching easy to understand and extremely detailed.

If we do not have a coach or athlete experienced in the sport you are requesting coaching in we will use our best endeavors to provide one. Please contact us at our email address below to discuss this further.

We do not hold out that any of our coaches or athletes are qualified coaches unless otherwise stated in the coach or athlete biographies on our Website. Some coaches or athletes are instead sports people themselves who SCO have deemed have sufficient knowledge to be able to offer coaching advice.

Subscriptions

We offer five different subscription packages as follows:

  • A one-off purchase costing just one fee of £7.99
  • Tier one subscription, 1 session per month costing £6.99 per month;
  • Tier two subscription, 2 sessions per month costing £11.99 per month;
  • Tier three subscription, 3 sessions per month costing £21.99 per month; and
  • Tier four subscription, daily sessions costing £99.99 per month.

All tiered subscriptions are subject to a two-month minimum subscription.

All prices are subject to review and SCO reserve the right to change their subscription pricing at any time to reflect changes in coaching costs, inflation, SCO costs etc. Any increase in subscription will be notified to you at least one month before it comes into effect.

Refund Policy

SCO does not offer any refunds as this is a subscription product, but you may cancel future subscriptions at any time via email.

There is a minimum subscription term of two months before which you are not entitled to cancel your subscription unless you have made a one-off purchase.

Signing up

You must ensure that the details provided by you upon signing up are correct and complete and should any of the details change you agree to update SCO as soon as reasonably practicable.

Children

You must be at least 18 years of age to use this Website and our service. By using the Website and our service and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age. If you are under 18 years of age please ask a parent or guardian to access this Website and service with you.

Parents / guardians are responsible for their children at all times and must ensure their children do not access the Website / Service without their knowledge.

Parents / guardians must comply with all terms and conditions listed in respect of their child.

Medical

SCO are not medical practitioners. We strongly recommend that prior to commencing any coaching that you consult a medical practitioner first.

SCO have no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition.

You acknowledge that when participating in any exercise that there is the possibility of physical injury.

SCO advises that before undertaking any exercise you warm up thoroughly to minimise the risk of injury.

SCO utilises the skills of both coaches and athletes, some hold coaching qualifications whilst others are simply well experienced in their sport, please read the biography of the coach or athlete for full information.

Prohibited use

You must not use the Website or submit coaching queries that in any way cause or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website.

You must not act in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable when using the website or submitting your coaching query.

You must not store or transmit electronic copies of the information stored on the Website protected by copyright without the permission of the owner.

No warranties

This website and the information contained in it is provided for information purposes only. We make no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of any other clause contained in this disclaimer, we make no warranties or representations that the information on this website is complete, true, accurate or non-misleading and is right for You.

Subscription cancellation

We may suspend or cancel your subscription with immediate effect for any reasonable purposes or if you breach these terms and conditions.

You may cancel your subscription at any time by informing us in writing to the email address at the end of these terms and conditions but all tiered subscriptions are subject to a two-month minimum subscription.

Feedback

We always appreciate your feedback and other suggestions about our products and services. But you should know that we may use them without any restriction or obligation to compensate you, and we are under no obligation to keep them confidential.

Limitation of liability

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

SCO (nor any of its coaches or athletes), is engaged in rendering medical advice, nor does it (or any of its coaches or athletes) hold itself of out as qualified to do so.

We strongly recommend that you seek professional medical advice before embarking on any exercise/ coaching.

Any exercise, even in healthy individuals, carries risk. You have a responsibility to exercise you own personal judgment, as well as any other considerations, before acting on any of the coaching provided by us.

All coaching will have been prepared on the basis of information provided by you. You are responsible for the accuracy of any information that you provide to us. You are responsible for informing us of any health issues or medical conditions when asking us to advise on your sport.

Before taking any action in relation to our coaching, you must take into account any other factors apart from our advice of which you are or ought to be aware.

The information given in our coaching may relate to certain contexts and may not be suitable in other contexts. It is your responsibility to ensure that you do not use the information we provide in the wrong context.

You are responsible for informing us of any health issues and pre-existing medical conditions when you ask us to given you advice in your sport.

Any information that we provide that does not form part of our advice, whether obtained through our website, social media (such as Facebook, Instagram or Twitter) or otherwise, is provided for the purposes of general information only.

Expected Results

While we believe that for most people, following our coaching will lead to improved sport ability, coaching success will depend on the individual. Results will be affected by the effort and commitment of the individual, however in some circumstances even where an individual follows our coaching, they may not achieve the desired results. We therefore provide no warranties of any kind, express or implied, as to:

  • the effectiveness of any coaching that we deliver; or
  • the results that you may achieve as a result of following our coaching advice.

All testimonials shown on our website or in our content are real people who have followed the coaching advice provided by us. For the avoidance of any doubt, however, they are not indicative of the results that you are likely to achieve, rather they are included as examples of the results that particular individuals have achieved.

Availability of the Website and disclaimers

Any online facilities, tools, services or information that SCO makes available through the Website or by email (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults.

Whilst SCO uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

SCO accepts no liability for any disruption or non-availability of the Website.

SCO reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Intellectual property and acceptable use of the website

All Content included on the Website, unless uploaded by Users, is the property of SCO. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission.

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any content without the written permission of SCO.

Privacy and Data Protection Policy

Use of the Website is also governed by our Privacy Policy and Data Protection Policy, which is incorporated into these terms and conditions by this reference.

Updating our Terms

We work constantly to improve our services, as a result, we may need to update these Terms from time to time to accurately reflect our services and practices. We will only make changes if the provisions are no longer appropriate or fit for purpose. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

Get in contact

Should you wish to discuss any of the terms above or have any further queries please do not hesitate to contact us on [email protected].